Returns & Exchanges
At Leather Repair, we want you to be completely satisfied with your home restoration projects, which is why we offer a 30-day return policy on all unused kits and supplies. If our products do not meet your expectations, we are committed to making it right through a simple exchange or refund process.
Return Process
- 1.Initiate Your Request
Contact our customer support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Ensure the leather repair compounds, dyes, or tools are in their original, unopened packaging and securely box them to prevent damage during transit.
- 3.Ship the Item
Affix the provided return shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number.
- 4.Receive Refund or Exchange
Once our technicians inspect the returned items, we will process your full refund or ship out your requested exchange product within 3-5 business days.